At 98kr, responsible gambling is not a policy footnote — it is embedded in the core of how we operate. Gambling should be a form of entertainment, nothing more. When it stops being enjoyable or starts causing harm, we make it straightforward to step back, set limits or stop entirely.
98kr is strictly for adults aged 18 or older — or the higher minimum required by the operator's licensing jurisdiction. Age verification is required before any withdrawal is processed. Underage access is a serious concern we take active steps to prevent.
For the vast majority of players, gambling is exactly what it should be — an enjoyable pastime. Watching Pakistan play a T20 knockout and having some skin in the game, or spending an hour on slots after a long week: for most people, these are normal recreational activities with a clear budget and clear boundaries.
98kr is built around that reality. We offer sports betting across PSL, ICC World Cups, bilateral cricket series, football, UFC and more — alongside live casino, slots and instant games. Our responsibility is to make sure the platform stays entertaining and does not become harmful.
That means providing you with real, accessible tools to manage how you play: deposit limits that take effect immediately, session time alerts, loss controls, temporary cooling-off periods and permanent self-exclusion if you need it. None of these require a support ticket. They are built directly into your account dashboard because they should be easy to use — not hidden.
If gambling ever feels compulsive, causes financial stress or affects your relationships, that is the moment to act. The tools are there. Our support team is there. And the right choice is always to step back.
Gambling is not a reliable way to make money. All games and betting markets involve the genuine risk of losing your stake. Past results do not predict future outcomes. Never gamble with money you cannot afford to lose, and never chase losses.
Gambling is entertainment, not income. We never market 98kr as a path to financial gain.
Adults only. Strict age verification before withdrawals; reporting of suspected underage access.
Limit reductions are instant. When you reduce a deposit or loss limit, the new limit applies immediately — no waiting period.
Limit increases require a reflection period. A minimum 24-hour delay applies before any limit increase takes effect.
Self-exclusion is honoured absolutely. Excluded players are not re-engaged with bonus offers or marketing communications.
Support is available in Urdu. Players in Pakistan can receive responsible gambling support in their first language.
Every one of these tools is accessible directly from your 98kr account dashboard. No support ticket required to activate or adjust them.
Set a maximum amount you can deposit over a daily, weekly or monthly period. For example, you might cap deposits at PKR 5,000 per week. Once the limit is reached, no further deposits are accepted until the period resets. Reductions take effect immediately; increases require a 24-hour wait.
Set a ceiling on how much of your real-money balance you can lose in a given period — daily, weekly or monthly. When your cumulative net losses reach the stated limit, wagering is paused for the rest of that period. This is one of the most direct ways to protect your bankroll.
Set a maximum session length — for example, 60 or 90 minutes. When your session approaches the limit, a visible alert is shown. At the limit, your session is ended automatically. You can also enable break reminders at regular intervals so time spent on the platform stays visible.
Take a short break from gambling without committing to a longer exclusion. Cooling-off periods can be set for 24 hours, 48 hours, 72 hours, one week or one month. During a cooling-off period, you cannot deposit or wager. The restriction lifts automatically at the end of the chosen period.
Exclude yourself from the 98kr platform for a defined period — a minimum of 6 months — or permanently. During exclusion, your account is deactivated and you cannot register a new account. Any remaining real-money balance is returned after KYC verification. Re-registration during an active exclusion is a breach of our Terms.
Our support team is available around the clock and can assist with setting limits, activating exclusions, retrieving balance after exclusion and directing you to appropriate third-party support organisations. Reach us at [email protected] — in English or Urdu.
Limit tools on 98kr are designed to be simple and effective. They are accessible directly from within your account settings — no email or support chat needed for activation.
Any reduction in a limit (deposit, loss or session time) takes effect immediately with no waiting period. This is deliberate — if you decide you need a tighter limit, that decision should be respected instantly.
Requests to increase a limit are subject to a mandatory 24-hour reflection period before the new limit becomes active. This protects against impulsive decisions made in the heat of a session.
Daily limits reset at midnight (00:00) platform time. Weekly limits reset on Monday. Monthly limits reset on the first day of each calendar month. Periods do not roll over.
Once a limit is set, it remains active until you explicitly change or remove it. It does not expire on its own. You will not receive prompts to increase limits from our platform.
PKR figures in account limit fields are illustrative (e.g., PKR 1,000 / PKR 5,000 / PKR 25,000). You set the amount that fits your personal budget — there is no minimum you are required to set.
Self-exclusion is the most comprehensive protection tool available. It closes your account for a defined period and prevents re-registration. Here is how to activate it:
Access your 98kr account from any device — mobile browser or desktop. All responsible gambling tools are available regardless of your access device.
The Responsible Gambling section of your account settings contains all limit tools and the self-exclusion option. No support ticket is needed to access it.
Choose a minimum 6-month exclusion, a longer defined period, or permanent exclusion with no re-registration window. Permanent exclusion cannot be reversed.
Once confirmed, your account is deactivated immediately. You will receive a confirmation email. Your remaining real-money balance is held securely and returned after the exclusion period ends, following KYC verification.
If you would prefer to activate self-exclusion via our support team — or if you need help in Urdu — contact [email protected] and a team member will action it immediately on your behalf.
Re-registering a new account while a self-exclusion is active is a breach of our Terms & Conditions. If you become aware of a breach, report it to our support team immediately.
Recognising problem gambling early makes a significant difference. The following signs — in yourself or someone close to you — warrant taking immediate action.
Continuing to gamble in an attempt to recover money already lost, often increasing bet sizes with the goal of "winning it back" — a pattern that rarely ends well.
Spending longer on the platform than intended, missing daily obligations or consistently playing well past the time you planned to stop.
Using money set aside for essential expenses — household bills, food, rent — to fund gambling, or borrowing money specifically to play.
Hiding gambling activity from family members, lying about losses or fabricating reasons for financial shortfalls related to gambling.
Using gambling as a way to deal with stress, anxiety, depression or difficult events — rather than as a form of entertainment with clear limits.
Feeling compelled to continue gambling even when you have decided to stop, or repeatedly failing to stick to limits you have set for yourself.
If you recognise two or more of the above signs in your own behaviour, we strongly encourage you to activate a cooling-off period or self-exclusion immediately via your account dashboard, and to seek independent support. Contact our team at [email protected] — we can help you access tools and information in English or Urdu.
Honest self-reflection is the first step. The questions below are adapted from widely used responsible gambling self-assessment frameworks. They are informational only — not a clinical diagnostic tool — but they can help clarify whether your gambling habits are staying in check.
If you answer "yes" to several of these questions, consider using one or more of the player protection tools in your account, or reach out to our support team for guidance.
Reflect honestly on the past 12 months of your gambling activity.
Have you spent more money gambling than you originally intended?
Have you tried to win back money you had already lost?
Has gambling caused arguments or concern with family members or friends?
Have you borrowed money or sold items to fund gambling?
Have you felt restless or irritable when not gambling?
This checklist is a reflective aid only and is not a clinical assessment. If you answered "Often" or "Always" to any question, please consider activating a cooling-off period or self-exclusion, or contact our support team at [email protected] for guidance.
If you share a device with younger family members — children or teenagers — it is important to take steps to prevent them from accessing gambling platforms. This is especially relevant in Pakistan, where smartphone sharing within households is common.
98kr requires age verification before withdrawals can be processed, but parental controls at the device level provide an additional layer of protection. Consider the following steps:
Android and iOS both offer parental control settings and screen time management tools. Restrict access to browsers and specific apps for profiles used by younger family members.
Do not share your 98kr username or password with anyone. Enable two-factor authentication on your account for an additional barrier against unauthorised access.
If you believe a minor has accessed or registered on 98kr, report it to [email protected] immediately. We will investigate and take appropriate action, including account closure.
Pakistan's Prevention of Gambling Act, 1977 restricts gambling activity. 98kr does not claim to be licensed or endorsed by the Government of Pakistan, the PTA, the State Bank of Pakistan or any provincial authority. Players accessing 98kr from Pakistan do so at their own risk and must satisfy themselves that their participation is lawful under applicable local legislation.
This page does not constitute legal advice. If you are unsure about your legal position, consult a qualified legal professional.
Set your limits before you start, check in with yourself regularly and use our tools the moment they feel necessary. Gambling should stay enjoyable — and we make it easy to keep it that way.